Privacy & Refund Policy
Last Updated: July 23, 2026
Top Studios LLC (“we,” “us,” or “our”) values your privacy. This Privacy & Refund Policy explains how we collect, use, and protect information in connection with our website and services, and outlines our refund terms, service limitations, and liability.
1. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Business information
Any details submitted through forms or direct communication
B. Information from Third-Party Sources
We may obtain business contact information from third-party data providers, public directories, or other lawful sources, including but not limited to:
Names
Business email addresses
Job titles
Phone number
Company details
This information is used for legitimate business outreach and service-related purposes.
C. Information from Public Websites
We may collect and analyze publicly available information from business websites and online sources. This may include general business details such as services offered, business type, and publicly listed contact information.
We may use automated tools, including software and AI-based systems, to gather and organize this information for internal business purposes, including service delivery and identifying potential business opportunities.
We take reasonable steps to ensure that information is obtained from publicly available or otherwise lawful sources.
D. Payment Information
Payments are securely processed through Stripe.
We do not store or have access to full credit card information.
E. Website Usage Data
We may collect non-identifiable data such as IP address, browser type, and pages visited for analytics and site improvement.
F. Advertising & Analytics Technologies
We use the Meta Pixel and similar technologies to measure the effectiveness of our advertising, understand how visitors use our website, and improve our marketing. These technologies may collect information such as pages visited, browser information, device information, IP address, and interactions with our website. Information collected may be processed by Meta Platforms, Inc. in accordance with Meta's Privacy Policy.
G. Cookies & Similar Technologies
We and our third-party partners may use cookies, pixels, and similar technologies to improve website functionality, analyze website traffic, remember user preferences, and measure the effectiveness of our advertising campaigns. These technologies may collect information about your interactions with our website, browser, device, and IP address.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
2. How We Use Information
We use information to:
Respond to inquiries
Provide CRM automation and marketing services
Conduct business outreach to relevant companies
Process payments
Improve our website and services
Comply with legal obligations
Deliver requested resources, guides, or other downloadable content
3. Business Communications
We may contact business professionals using contact information they provide directly or that is obtained from publicly available or third-party sources.
We may also contact individuals via email, phone, or SMS using contact information they provide directly. Message frequency may vary. Standard messaging rates may apply.
If you request information, download resources, or submit a form through our website, we may contact you regarding your request, our services, and related business communications. You may opt out at any time.
Recipients may opt out of communications at any time by:
Following unsubscribe instructions included in our communications
Contacting us at nick@topstudiosllc.com
For SMS, replying “STOP” to any message
4. Client Data Processing
When working with clients, we may process data within their CRM or systems.
In these cases:
We act as a service provider
We follow client instructions
Clients are responsible for their own data compliance
5. Sharing of Information
We do not sell personal information.
We may share information only with:
Service providers (including website hosting providers, analytics providers, advertising platforms such as Meta, CRM platforms, payment processors, and email service providers)
Legal authorities if required by law
6. Data Security
We use reasonable safeguards to protect information. However, no system is completely secure.
We cannot guarantee absolute security.
7. Your Rights
You may request to:
Access your data
Correct your data
Delete your data, subject to applicable obligations
Opt out of communications
Contact: nick@topstudiosllc.com
We may retain limited information as necessary to comply with legal obligations or to ensure individuals are not contacted again.
8. Refund Policy
Due to the customized and service-based nature of our offerings:
All sales are final unless otherwise agreed in writing
No refunds will be issued once work has commenced
Results are not guaranteed and will vary
This policy applies unless otherwise agreed in a separate written agreement.
By purchasing our services, you acknowledge and agree to these terms.
9. Service Disclaimer
We make no guarantees regarding:
Business results
Lead generation outcomes
Revenue increases
Performance of marketing campaigns
All services are provided “as is.”
10. Third-Party Tools
We use third-party platforms to deliver services, process payments, host our website, analyze website performance, and measure advertising effectiveness. We are not responsible for the performance, uptime, security, or privacy practices of these third-party providers.
11. Limitation of Liability
To the maximum extent permitted by law:
Top Studios LLC shall not be liable for any indirect, incidental, or consequential damages arising out of or relating to:
Use of our website
Use of our services
Reliance on any information provided
Any errors or omissions
12. Governing Law
This Policy is governed by the laws of the State of Pennsylvania, United States.
13. Policy Updates
We may update this Policy at any time. Updates will be posted with a revised “Last Updated” date.
Continued use of our website or services constitutes acceptance of any changes.
14. Contact
Top Studios LLC
nick@topstudiosllc.com